JDSU
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JDSU Adds Industry’s First Portable Expert Diagnostic and Analysis Tool for Ethernet Networks
12.16.2009 – Milpitas, Calif.– JDSU today announced J-Mentor, the industry’s first portable, expert diagnostic and post-capture analysis tool, available for the JDSU T-BERD®/MTS 6000A Multi Services Application Module (MSAM) and T-BERD/MTS-8000 platform. J-Mentor saves hours of troubleshooting time for expert and novice network technicians as well as engineers by applying best practices to problem identification and by recommending the most common solutions.
After using a T-BERD/MTS capture/decode feature set to capture traffic on 10 Mbps to 10 Gbps Ethernet interfaces, J-Mentor utilizes standard .pcap formatted capture files to identify common problems that impact SLAs such as half duplex ports, excessive TCP retransmissions and top IP talkers that may excessively use network bandwidth. With J-Mentor guidance, a more experienced user can quickly make network changes to clear up the most common problems. Conversely, a less experienced user benefits by having the information and recommendations needed to resolve the most common problems before involving a senior technician.
“JDSU recently introduced capture/decode to enable better visibility into network problems and reduce the complexity and costs of managing Carrier Ethernet networks,” said Jim Nerschook, vice president and general manager in JDSU’s Communications Test and Measurement business segment. “J-Mentor takes the process to the next level by providing an expert tool to empower all users, from novice to expert, with the information needed to fix problems on their own and more efficiently manage network troubles.”
J-Mentor expedites Carrier Ethernet troubleshooting in the network by building on the capture/decode feature set. Traditionally, a technician with advanced IP troubleshooting skill is dispatched to a location with test equipment and a PC for analysis in order to resolve a problem. With JDSU capture/decode, the same technician can perform a packet capture and then analyze the file on the test set itself. Furthermore, with J-Mentor, users now have the expert tool at hand to resolve the simplest problems and may not need to involve a senior expert at all. If J-Mentor does not identify the problem, WireShark is still available for more in-depth analysis.
JDSU offers a single-source Carrier Ethernet test portfolio that facilitates analysis of all seven layers of next-generation IP networks. The JDSU portfolio provides the industry’s deepest set of test features in an integrated, end-to-end approach to testing Carrier Ethernet products and services, including lab and service verification, development and production, installation and maintenance, troubleshooting and overall service assurance. The portfolio offers service providers and NEMs the confidence to successfully build, deploy, and manage Carrier Ethernet and Business Class solutions.
About JDSU
JDSU (NASDAQ: JDSU; and TSX: JDU) enables broadband and optical innovation in the communications, commercial and consumer markets. JDSU is the leading provider of communications test and measurement solutions and optical products for telecommunications service providers, cable operators, and network equipment manufacturers. JDSU is also a leading provider of innovative optical solutions for medical/environmental instrumentation, semiconductor processing, display, brand authentication, aerospace and defense, and decorative applications. More information is available at www.jdsu.com.
Contacts
Press/Industry: Nick Rowan, +1 240-404-1924 or nick.rowan@jdsu.com
Investors: Michelle Levine, +1 408-546-4421 or michelle.levine@jdsu.com
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- JDSU Adds Industry’s First Portable Expert Diagnostic and Analysis Tool for Ethernet Networks
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- JDSU introduced the J-Mentor, the industry’s first portable, expert diagnostic and post-capture analysis tool
- J-Mentor is available for the JDSU T-BERD®/MTS 6000A Multi Services Application Module (MSAM) and T-BERD/MTS-8000 platform.
- Saves hours of troubleshooting time by applying best practices to problem identification and by recommending the most common solutions.
- A more experienced user can quickly make network changes to clear up the most common problems.
- A less experienced user benefits by having the information and recommendations needed to resolve the most common problems before involving a senior technician.
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- JDSU, J-Mentor, T-BERD, Ethernet, Communications Test and Measurement, troubleshooting, Carrier Ethernet Test
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