Laurel, Maryland-based Tower Federal Credit Union is offering Mobile Web Banking, a free service to help Tower members manage their finances anytime, anywhere using their cell phone. Members can connect to their accounts through Tower’s secure online Home Banking via any Internet-enabled mobile device.
“Mobile Web Banking allows our members the convenience of banking on the go,” says Martin Breland, Tower’s President and CEO. “For example, they can login to their accounts while waiting in line to see if the funds are available before making a purchase, use the ATM/Branch locator to find a nearby ATM, pay their electric bill and more…all using their mobile phone.”
Through Mobile Web Banking, Tower members can quickly and securely access account information, view transactions, transfer money between accounts, pay bills online, view current loan and savings rates, locate ATMs and branches, and make Tower loan payments. “It’s like having a Tower branch in the palm of your hand,” Breland says.
Christine Bouma, Tower’s eServices Product Planner, emphasizes the security of the new technology. “[Tower’s] Mobile Web Banking uses the latest encryption methods available, combined with SafeLog sign-in security,” she explains. “Private data is never stored on the member’s mobile device, so account information is not at risk if the device is lost or stolen.”
Bouma says getting started is simple and there is no additional sign-up required for Home Banking users. Members go to towerfcu.org using their mobile phone and the system will automatically recognize that they are logging on to Tower’s Web site using a mobile device. A simplified screen designed for viewing on the phone’s Web browser will display and members can login to secure Mobile Web Banking using their current Home Banking login credentials.
In recent focus groups, Bouma says Tower members expressed interest in Mobile Web Banking for fast and easy access to their accounts. “Tower is responsive to our members’ needs and we continually offer new technologies to make it easier for members to access and manage their accounts,” she says.
About Tower Federal Credit Union
Tower Federal Credit Union is a member-owned, non-profit financial institution with headquarters in Laurel, Maryland. Established in 1953, Tower is the largest federal credit union in Maryland with over $2.4 billion in assets. It provides a full array of financial products and services and serves over 123,000 members worldwide. Tower serves its local-area members with eleven branches in Anne Arundel, Baltimore, Howard, and Prince George’s counties and five branches at Fort Meade, as well as online services at towerfcu.org.