June 8.2009 - SANTA CRUZ, Calif.. TOKYO, Japan-- UserVoice, the leading solution for companies who want customer input into their products and services, today unveiled the Japanese translation of its widely-used hosted application for customer suggestions, voting, and user feedback at Tokyo 2.0. The company is appearing in Tokyo, Shanghai and Beijing as part of the GeeksonaPlane Asia tour.
Geeks On A Plane leverages the combined cross border networks of Dave McClure, Founders Fund and Web2Asia to offer attendees an opportunity to accelerate the process of meeting and connecting with key contacts in Tokyo, Beijing and Shanghai''s tech and investment sector. On this trip, UserVoice is looking for Asian partners to help the newly-funded company localize its product for Japanese and Chinese customers.
UserVoice provides hosted community sites where people share their ideas for how to improve a product, service, process, institution, or city. Users vote up the best ideas to give a clear picture of what they want in a fraction of the time and expense it would take with traditional solutions (e.g., emails, surveys, focus groups). Additionally, with users organized around specific ideas, organizations can easily respond to them as a group and create ongoing dialogue around specific issues, which is much more effective than the classic newsletter. As a result, people feel heard and gain a sense of ownership in the solutions they come up with, thereby building a new kind of brand affinity.
Along with a new, white label widget, UserVoice recently announced new “smart money” investors, the addition of social media expert Bob Pearson as a company advisor, a host of new enterprise customers and the ZeroLogin single-sign-on (SSO) solution. Companies can try the new tool at: http://uservoice.com/widgets.
UserVoice''s seamless integration moves companies one step closer to an “Ideas Anywhere” approach for customer engagement that is intimate, immediate and effortless - helping overcome the limitations of traditional customer feedback and idea generation.
For more information on UserVoice, please visit http://uservoice.com.
For additional perspectives, please visit the UserVoice blog at http://blog.uservoice.com.
Follow UserVoice on Twitter at @uservoice.
About UserVoice
UserVoice began in 2007 as a simple way to prioritize feature requests, reinventing the way companies engaged customers. Today, UserVoice continues to capitalize on crowd-sourced voting to simplify the aggregation of untapped knowledge from employees, constituents and consumers. UserVoice is revolutionizing the industry with its real-time, “Ideas Anywhere” solution, making idea generation not only easy to integrate, but so cost-effective that any size company or organization can redefine how they learn, share and evolve their offerings. For more information on UserVoice, please visit http://uservoice.com.
###
Contact:
http://twitter.com/UserVoice
or marcus@uservoice.com